The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content (designs and written text) appearing on this Web site is the property of:

    Hileman Silver Jewelry
    Anthem, AZ 85086
    Copyright © 2009-2012 Hileman Silver Jewelry. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Hileman Silver Jewelry. All rights reserved.  Violations of copyright law by copying our jewelry designs will result in being prosecuted to fullest extent of the law.



  • Use Of Site

  • Information, including product pricing and availability, may be changed or updated without notice.  Due to volatile metal prices, prices may be changed to reflect our increased of decreased cost.  The price shown at the time of order will be the price charged.  Hileman Silver Jewelry reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hileman Silver Jewelry believes that customer conduct violates applicable law or is harmful to the interests of Hileman Silver Jewelry or other customers.



  • Privacy Policy

  • Hileman Silver Jewelry's use of personal information that you may submit to Hileman Silver Jewelry through this Web site is governed by the Hileman Silver Jewelry Privacy Policy.  We will never share or sell your personal information with any outside agency.



  • Shipping & Delivery

  • At this time, Hileman Silver Jewelry ships merchandise via UPS to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Hileman Silver Jewelry ships merchandise to Canada and some international locations. Please contact us to see if we can ship to your country.  Packages are insured for the purchase value and tracking information may be sent to your email address if provided.



  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for cost details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Hileman Silver Jewelry is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties

  • Hileman Silver Jewelry does not offer any warranty on the jewelry we maufacture or repair.  We do guarantee that our products are free of defects upon shipment to the customer.  If upon receipt of your new jewelry you notice a defect, contact us for return instructions and we will repair the defect, replace the item with a new one or refund your purchase price.  We cannot warranty our products due to the varying wear and tear based on customer activities and care. 



  • Return Policy

  • You may receive a refund for items returned in original "new" condition as long as Hileman Silver Jewelry receives the item within 10 days of the purchase date. Special order sizes and special inlay requests are not returnable. Items returned after 10 days will receive a merchandise credit. Items are not returnable for any reason after 14 days. Shipping charges will not be refunded. Items are inspected before being shipped from our studio. If you receive an item damaged during shipment, save the box and notify the carrier of the damages. If you notice a defect in the jewelry, contact us for return instructions and we will repair the defect, replace the item with a new one or refund your purchase price. We cannot warranty our products due to the varying wear and tear based on customer activities and care.